Impilo is building the infrastructure layer for at‑home healthcare—delivering the physical and digital rails that bring care into patients’ homes. As the Engineering Manager for the Clinical Product, you will be the first dedicated EM for our Clinical surface—the product that presents device readings, clinical notes, and billing workflows to our provider customers. You’ll own delivery and quality for this area, partner closely with Sales, Account Management, and Solutions Engineering to onboard customers quickly and reliably, and serve as a player‑coach who can jump into the code to unblock the team or ship a critical fix.

You’ll help us evolve from a flat structure into clearer areas of ownership across our platform (Logistics, API, Clinical). You’ll set direction, grow people, and raise the bar on product quality, reliability, and security for PHI‑handling systems.

Essential Duties and Responsibilities

Lead & grow the Clinical product engineering pod (hire, coach, performance, career paths) while fostering a high‑trust, high‑ownership culture.
Own the Clinical roadmap and delivery in partnership with the CTO and (where applicable) Product—prioritize outcomes, sequence work, and manage scope/risk.
Drive customer onboarding with Sales and Account Management: create technical implementation playbooks (SSO, data mapping, webhooks), define handoffs, and remove blockers to shorten time‑to‑value.
Be a player‑coach: perform code reviews, pair when useful, and contribute hands‑on in Angular, Spring Boot, and PostgreSQL to fix issues or de‑risk critical paths.
Raise quality and reliability: institute SLIs/SLOs for Clinical, and ensure pragmatic automated testing.
Partner on integrations: oversee ingestion and presentation of device readings; guide API & webhook contracts for customer systems and (where relevant) EHR/clinical tooling.
Cross‑functional collaboration: represent Engineering on customer calls; be obsessed with product improvement & translate clinical/operational needs into clear technical work.
Continuous improvement: define and track metrics such as onboarding time, Clinical uptime, support volume, and defect escape rate; iterate based on what the data shows.

Qualifications

Proven people leadership in a software engineering context (hiring, coaching, performance), ideally as an EM or tech lead/manager in a fast‑moving environment.
Customer‑facing implementation experience: comfortable partnering with Sales/AM to design onboarding plans, set expectations, and guide technical integrations.
Hands‑on technical depth in modern web application development; able to read/author production code and resolve issues across the stack.
Product mindset: balances speed and rigor; can break down ambiguous problems, make crisp tradeoffs, and ship iteratively.
Excellent communication: clear, direct, and empathetic with engineers, clinicians, and non‑technical stakeholders.
Nice to have: experience with healthcare data/security (HIPAA), EHR/clinical workflows, and API‑first products.

Education & Experience

~7+ years of professional software engineering, including 2+ years leading engineers (people management or tech‑lead management).
BS/MS in Computer Science or equivalent real‑world experience (we care more about impact than specific credentials).
Startup experience and comfort operating with incomplete information.

Technical Competencies

Stack: Angular, Spring Boot (Java), Python, PostgreSQL; running on AWS
APIs & Integrations: designing stable REST APIs and web hooks, auth (OIDC/SAML for SSO), eventing patterns.
Operational Excellence: CI/CD, observability, incident management, backlog/roadmap management with Kanban.
Data & Security: data modeling for clinical/operational use cases, PHI handling, least‑privilege access, audit trails, SOC 2/HIPAA awareness.
Quality: test strategy (unit/integration/e2e), progressive rollout, metrics‑driven reliability (SLIs/SLOs).

Physical Requirements

Prolonged periods working at a computer and in virtual meetings.
Ability to participate in an on‑call rotation and occasionally join customer or warehouse visits as needed.
Light travel for team/customer meetings (frequency TBD).