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Solutions Engineer

Botpress

Botpress

Montreal, QC, Canada
Posted on Friday, July 26, 2024

About the Role:

The go-to market team at Botpress is seeking a Solutions engineer who has a shared passion for software engineering and customer service. The ideal candidate is focused on solving problems, thrives in a fast-paced environment, and is adaptable. With a builder's mindset and a hacker's agility, you will be contributing to the growth of our AI agent platform user base, ensuring our products are not only innovative but also solving business problems.

About Botpress:

Botpress is the leading AI agent platform empowering enterprises to harness the full potential of Large Language Models (LLMs). As a Series A startup with significant traction, we're at the forefront of the AI revolution, providing the most widely used platform for building sophisticated AI agents.

Our mission is to make AI actionable today. We enable businesses to seamlessly integrate AI into their operations, driving efficiency and delivering exceptional experiences that give them a competitive edge in the AI-driven future.

Key highlights:

  • Trusted by 35% of the Fortune 500
  • 7 years of expertise in enterprise AI solutions
  • Rapidly growing with a strong market position in a hot, transformative space
  • Focused on pragmatic, accessible, and open AI solutions
  • At Botpress, you'll be part of a team that's not just adapting to the AI revolution – we're leading it. Join us in shaping the future of enterprise AI and building technology that will define the next era of business automation.

    Responsibilities:

    - Develop applications that fully utilize Botpress's core AI automation platform.

    - Identify and collaborate with valuable Partners and Integrations to create advantageous projects.

    - Assist the sales & partnerships team by creating verticals solutions, demos and presentations.

    - Support current clients through all Botpress channels, livechat, ticketing and Discord.

    - Collaborate with cross-functional teams to ensure alignment and smooth execution.

    - Uphold code quality and ensure continuous improvement through reviews and testing.

    - Produce educational content for our users, written and video.

    Qualifications:

    - Bachelor’s or Master’s in Computer Science, Software Engineering, or a related field, or equivalent experience.

    - Minimum of 3 years experience in engineering roles, including prototyping, product launches, or integrations.

    - Familiarity with AI, machine learning, or natural language processing is beneficial.

    - This should not be your first rodeo. You have experience working in a hyper-growth environment, or venture-capital-backed startup.

    - Proficiency in English (French, Spanish, Portuguese is a plus)

    - Experience in customer service and sales is a plus

    Personal Skills:

    - “Move fast and break things” mentality.

    - Exceptional problem-solving abilities and analytical thinking.

    - Excellent communication skills for effective collaboration.

    - Independent approach to tasks and projects.

    Technical Skills:

    - Proficient in front-end technologies (React, Angular, Vue.js) and back-end languages (Node.js, Python).

    - Proficient in SQL and NoSQL databases.

    - Experience with third-party API integrations.

    - Proficiency delivering client demos

    - Proficiency with Git or other version control systems and awareness of CI/CD practices.

    - Ability to craft data analytics and visualizations for performance tracking.

    What We Offer:

    - A forward-thinking and inclusive workplace.

    - Competitive remuneration and comprehensive benefits.

    - Rich opportunities for career development.

    - A balanced approach to working hours and personal life.