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Director of Solution Engineering

Botpress

Botpress

Other Engineering
Montreal, QC, Canada
Posted on Jul 26, 2024

About the Role:

Botpress is seeking a Director of Solution Engineering to lead and scale our Solution Engineering team. The ideal candidate is a visionary leader with a deep technical background and a passion for driving customer success through innovative AI solutions. You will play a critical role in guiding our technical strategy, overseeing solution development, and ensuring seamless implementation of our AI agent platform for enterprise clients. This role will oversee pre-sales, post-sales, technical account management, and support operations.

About Botpress:

Botpress is the leading AI agent platform empowering enterprises to harness the full potential of Large Language Models (LLMs). As a Series A startup with significant traction, we're at the forefront of the AI revolution, providing the most widely used platform for building sophisticated AI agents.

Our mission is to make AI actionable today. We enable businesses to seamlessly integrate AI into their operations, driving efficiency and delivering exceptional experiences that give them a competitive edge in the AI-driven future.

Key highlights:

- Trusted by 35% of the Fortune 500

- 7 years of expertise in enterprise AI solutions

- Rapidly growing with a strong market position in a hot, transformative space

- Focused on pragmatic, accessible, and open AI solutions

At Botpress, you'll be part of a team that's not just adapting to the AI revolution – we're leading it. Join us in shaping the future of enterprise AI and building technology that will define the next era of business automation.

Responsibilities:

- Lead and mentor the Solution Engineering team, fostering a culture of excellence and innovation.

- Develop and execute technical strategies to support sales and customer success teams.

- Oversee the design, development, and deployment of custom AI solutions for enterprise clients.

- Collaborate with product and engineering teams to ensure our platform meets customer needs and market demands.

- Serve as a technical advisor and trusted resource for clients, providing insights and recommendations on AI implementation.

- Drive continuous improvement of solution engineering processes and methodologies.

- Oversee pre-sales, post-sales, technical account management, and support operations to ensure a seamless customer experience.

- Represent Botpress at industry events, conferences, and client meetings.

Qualifications:

- Bachelor’s or Master’s in Computer Science, Software Engineering, or a related field, or equivalent experience.

- Minimum of 8 years experience in solution engineering, software development, or a related technical role, with at least 3 years in a leadership position.

- Strong background in AI, machine learning, or natural language processing.

- Proven track record of successfully delivering complex technical solutions to enterprise clients.

- Experience working in a hyper-growth environment, preferably at a venture-capital-backed startup.

- Excellent problem-solving skills and ability to navigate complex technical challenges.

- Bilingual proficiency in French and English is required.

Personal Skills:

- Exceptional leadership and team management abilities.

- Strong strategic thinking and ability to drive technical vision and execution.

- Excellent communication and interpersonal skills in both French and English.

- Customer-centric mindset with a passion for delivering high-quality solutions.

- Ability to work effectively in a fast-paced, dynamic environment.

What We Offer:

- A forward-thinking and inclusive workplace.

- Competitive remuneration and comprehensive benefits.

- Rich opportunities for career development.

- A balanced approach to working hours and personal life.

Join us at Botpress and lead a team that is transforming how businesses leverage AI to achieve their goals. Apply today and be part of a team that is shaping the future of enterprise AI.