In this pivotal role, you'll drive operational excellence and lead a high-performing team to success. If you're passionate about harnessing the power of AI to transform industries and ready to take our operations to the next level, we want to hear from you.

What you'll be doing as a Director / VP of Operations:

• Develop operational strategies and business models  
• Design and establish standardized, scalable workflows that seamlessly connect across teams. Leverage operating disciplines to create alignment and adoption
• Optimize across people, process, and technologies to develop solutions that increase workforce productivity while maintaining a high level of quality
• Identify and remove operational bottlenecks that may hinder expansion
• Work closely with other departments, including Engineering, Finance, Product, Sales, and Customer Office, to ensure seamless coordination and alignment of goals with broader company objectives
• Analyze resource allocation, budgets, and assess vendor relationships to optimize costs while maintaining high standards of quality 
• Establish key performance indicators and use data to make informed decisions, track progress, and implement improvements in operations 
• Ensure that the company complies with all relevant regulations and industry standards. Develop and implement risk management strategies to protect the company's interests 
• Champion a culture of continuous improvement, quality, and innovation
• Prepare regular reports and presentations for executive leadership and investors, highlighting key operational achievements, challenges, and recommendations
• Support day to day operational tasks, as well as the planning and execution of corporate events and meetings.

Job Qualifications and Skill Set:

• Bachelor's degree in Business Administration, Operations Management, or a related field
• Proven experience (at least 5 years) in a leadership role overseeing operations, preferably within a tech startup environment
• Successful track record of scaling global operations in a high-growth environment
• Strong strategic planning and execution skills with the ability to think and act strategically
• Exceptional leadership and team management skills, with a demonstrated ability to inspire and mentor teams to achieve goals. 

Nice-to-haves:

• Analytical mindset with a data-driven approach to decision-making
• Excellent problem-solving skills and the ability to adapt to changing circumstances
• Outstanding communication skills, both written and verbal
• Experience with relevant industry software and tools
• Deep understanding of relevant industry regulations and compliance requirements
• Flexibility and adaptability to work in a dynamic startup environment. 

Required candidate level: Senior

Hybrid Role and Office Location: please, note this is a hybrid role. The office is located in Campbell.

Zero Cognitive Systems is proud to be an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Our goal is to create workplaces that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.