Managed Services Specialist - Call For Interest
Tive
This job is no longer accepting applications
See open jobs at Tive.See open jobs similar to "Managed Services Specialist - Call For Interest" One Way Ventures.Future Role Enquiries: Submit your interest to be considered for upcoming opportunities.
Proactive Talent Acquisition: We are not currently hiring for this position, but we are excited to invite individuals to join our talent pool for future opportunities. Submit your CV now to be considered for upcoming positions as they become available. Once your CV is submitted, we will reach out to you for a brief introductory telephone interview, and if agreeable will contact you once again when a position becomes available. We look forward to hearing from you.
Transparency First: We make everything visible so that everyone can operate better
Always strive to make things simpler
We are One Team, we have each other's backs
Relentless iteration to optimize and improve
As a Managed Services Specialist at Tive, you will play a critical role in the larger ecosystem of IoT devices, software, and people that work to ensure shippers and 3rd party logistic providers (3PLs) can rest easy knowing their shipment is being monitored at all times.
Need to know information:
As a Hybrid role, the successful candidate must be able to regularly attend the Kosovo office for training and meetings where required.
Starting Salary is €875 gross per month
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The available shifts will either be:
15:00 - 23:00 CET
23:00 - 07:00 CET - Night-shift will be paid 30% in accordance with Kosovo Labor Law
Our ideal candidate will have:
Experience in a customer-facing role (customer service, support, retail, sales, etc. Internships count!)
Exceptional English communication skills and professional presence on the phone and over email.
Strong interpersonal skills and reliable work ethic.
Organization and time management skills.
Creative problem-solving in a fast-paced environment.
Empathetic, positive attitude – you’re enthusiastic about helping our customers succeed.
Nice-to-Haves:
Experience working with remote coworkers in other time zones.
Experience in the supply chain industry.
Previous experience working with truckers, dispatchers, carriers, and/or 3PLs
Experience with customer support tools such as Hubspot and Salesforce.
Ability to communicate in multiple languages (German, Spanish, Mandarin, etc).
What you’ll be doing:
You will actively monitor shipments on the Tive platform.
You will address and resolve alerts triggered by Tive tracking devices.
You will engage with customers and transportation partners in a proactive and holistic manner.
With the four Tive core values in mind, you will provide excellent customer service to internal and external customers.
What does Tive offer?
- A chance to join what may very well turn out to be the most important company in your career.
- The autonomy and resources to build what you know how to build.
- Work with a committed global team that have each others back.
- Office-based or hybrid options. Your choice.
- Competitive equity to ensure all of our employees have a sense of ownership in the long-term success of Tive’s growth.
This job is no longer accepting applications
See open jobs at Tive.See open jobs similar to "Managed Services Specialist - Call For Interest" One Way Ventures.