Portfolio Company Jobs


Sr. Global Operations Manager



Boston, MA, USA
Posted on Wednesday, February 7, 2024
At Tive, we imagine a fully-transparent world in which everything and everyone is connected. We innovate beyond what the world thought possible—so what people hold near and dear arrives on time and in full.
We believe (and live!) four core values:
Create transparency first—everything else comes second:
We believe that trust is critical, and we depend on each other to be transparent and open—and to consistently deliver on their word.
Make it simple: We work hard to deliver creative technical solutions to complex problems.
We’ve got your back: We are fiercely loyal to our team.
Relentless iteration: Our desire to learn new things and create innovative solutions—every single day—is unmatched.
Whether shipped by road, rail, ocean, or air, Tive reduces shipment delays, minimizes rejected loads, and decreases theft, damage, and spoilage. Our customers count on Tive to ensure that their shipments are delivered on time and in full—because every shipment matters.
Tive is a rapidly growing company providing freight-tracking solutions across multiple verticals. To support our rapid growth we are looking to add a Senior Global Operations Manager to our Operations team based in Boston, Massachusetts. As a key member of the Tive Operations Team, the Senior Global Operations Manager will drive Tive’s supply chain ensuring an efficient flow of material from Tive’s finished goods supply partners through our distribution network to support customer fulfillment globally. The Manager will be accountable for balancing key operational metrics including asset utilization and customer satisfaction.

Our ideal candidate has:

  • A minimum of 10 years of managing a global supply network in the hardware space that utilizes external manufacturing services and third-party distribution partners.

  • Experience using ERP systems such as NetSuite.

  • Demonstrated analytical skills.

  • Experience with ISO 9000 or FDA GMP quality systems.

  • Experience with electronic manufacturing processes.

  • Financial control principles and product costing.

Nice to haves:

  • A bachelor's degree in a technical or business discipline. An MBA is desirable.

What you’ll be doing:

  • Directly responsible for optimized end-to-end global logistics network design and operation: including procurement from production partners, movement through the 3PL distribution network, and final delivery to customers.

  • Directly responsible for the development and management of data-driven supply planning processes to support company goals and objectives.

  • Own the operations portion of the Sales & Operations Planning process to establish the 6-12 month operating plan including material demand, estimated inventory value, and spending.

  • Support supplier Quarterly Business Reviews (QBR) and operations-related scorecard elements including delivery, responsiveness, and cost.

  • Support the development of sourcing options to reduce cost and risk of shortages due to supply constraints and obsolescence.

  • Provide requirements and support development of IT tools and applications to support Global Operations.

  • Working with the NPI team to facilitate supplier identification, selection, and qualification.

  • Manager communication of supply performance and issues throughout the organization.

  • Develop and implement supply control processes to optimize global operational metrics.

  • Support strategies for improvements in the distribution network to best support Tive customers and financial objectives.

  • Work closely with cross-functional teams to develop and implement cost reduction programs on both internal processes and supplier costs.

  • Actively manage risk within the supply chain and create strategies for mitigating identified risks.

  • Support quarterly business reviews and generation of supplier scorecards.

  • Work closely with Quality on the management of supplier corrective and preventive action.

  • Occasional international travel required.

What does Tive offer?

  • A chance to join what may very well turn out to be the most important company in your career.
  • The autonomy and resources to build what you know how to build.
  • Work with a committed global team that have each others back.
  • Competitive equity to ensure all of our employees have a sense of ownership in the long-term success of Tive’s growth.

We celebrate diversity, and consider it key to our success as both a team and a company. We are proud to be an equal-opportunity employer, and we are committed to creating an inclusive environment of mutual respect for all employees.