Senior Localization Quality Manager
Preply
We power people's progress.
At Preply, we’re all about creating life-changing learning experiences. We help people discover the magic of the perfect tutor, craft a personalized learning journey, and stay motivated to keep growing. Our approach is human-led, tech-enabled - and it’s creating real impact. So far, 90,000 tutors have delivered over 20 million lessons to learners in more than 175 countries. Every Preply lesson sparks change, fuels ambition, and drives progress that matters.
Meet the team:
At Preply, we're on a mission to create world-class, localized experiences that connect learners and tutors across the globe. As a Senior Localization Quality Manager, you'll play a key role in shaping how our product resonates across different languages and cultures.
You'll be joining a dynamic, cross-functional team that is passionate about ensuring every user experience feels authentic and impactful—no matter where they are in the world. We thrive on innovation, collaboration, and a data-driven approach to quality, balancing linguistic excellence with the speed of global expansion.
What you'll be doing:
Strategic Quality Leadership
- Develop and implement comprehensive quality management strategies aligned with our localization scaling goals
- Lead quality measurement initiatives and establish KPIs for language quality across all content types
- Create structured processes for collecting and actioning stakeholder and user feedback
- Partner with Brand, Product and Marketing teams to improve source content quality and localization workflows
Quality Systems & Processes
- Design and implement linguistic quality assurance processes for all content types
- Establish quality tracking and reporting systems to identify trends and improvement areas
- Develop and maintain quality guidelines, style guides and reference materials per language
- Create processes for quality audits and feedback loops with clear resolution paths
Technology & Innovation
- Evaluate and implement quality management and QA tools
- Drive adoption of AI and automation tools for quality assurance
- Partner with Engineering to improve localization testing infrastructure
- Develop data-driven approaches to quality measurement and reporting
- Create scalable quality monitoring systems
Team Development
- Provide mentorship and guidance to other team members working on Localization Quality
- Build quality expertise across in-house team and vendor pool through training and resources
- Foster collaboration between the localization team and internal stakeholders to enable high-quality localization
What you need to succeed:
- At least 7 years in localization roles, with a minimum of 3 years focused on localization quality management.
- Ideally a minimum of 1 role managing Localization Quality for a client-side company
- Strong understanding of linguistic quality assurance methodologies and frameworks
- Experience implementing comprehensive quality programs at scale
- Track record of improving localization quality through systematic approaches
- Excellent analytical and problem-solving skills
- Strong leadership and stakeholder management capabilities
- Ability to balance quality requirements with business priorities
Nice to have:
- Experience with quality management in high-growth tech companies
- Background in localization tools and technology
- Knowledge of machine translation and AI applications in localization
- Experience measuring and improving ROI of quality initiatives
- Professional fluency in English, fluency in additional languages is a plus
Why you’ll love it at Preply:
- An open, collaborative, dynamic and diverse culture;
- A generous monthly allowance for lessons on Preply.com, Learning & Development budget and time off for your self-development;
- A competitive financial package with equity, leave allowance and health insurance;
- Not in Barcelona? We offer an attractive relocation package to join us in our Preply Barcelona Hub;
- Access to free mental health support platforms;
- Access to Gympass-partnered wellness and gym centers throughout Spain to promote and support well-being and physical health;
- The opportunity to shape the lives of learners and tutors through language learning and teaching in 175 countries (and counting!).
Our Principles
- Care to change the world - We are passionate about our work and care deeply about its impact to be life changing.
- We do it for learners - For both Preply and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience.
- Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters.
- Now is the time - In a fast-paced world, it matters how quickly we act. Now is the time to make great things happen.
- Disciplined execution - What makes us disciplined is the excellence in our execution. We set clear goals, focus on what matters, and utilize our resources efficiently.
- Dive deep - We leverage business acumen and curiosity to investigate disparities between numbers and stories, unlocking meaningful insights to guide our decisions.
- Growth mindset - We proactively seek growth opportunities and believe today's best performance becomes tomorrow's starting point. We humbly embrace feedback and learn from setbacks.
- Raise the bar - We raise our performance standards continuously, alongside each new hire and promotion. We build diverse and high-performing teams that can make a real difference.
- Challenge, disagree and commit - We value open and candid communication, even when we don’t fully agree. We speak our minds, challenge when necessary, and fully commit to decisions once made.
- One Preply - We prioritize collaboration, inclusion, and the success of our team over personal ambitions. Together, we support and celebrate each other's progress.
Diversity, Equity, and Inclusion
Preply is committed to creating a diverse and inclusive environment where people from all backgrounds can thrive. Different opinions and viewpoints are key ingredients in our success as a multicultural Ed-Tech company.
Preply will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status. Together, we are The World Class.
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