About Lily AI:

Lily AI is a female-founded retail AI company empowering retailers and brands by bridging the gap between merchant-speak and customer-speak. Leveraging computer vision, natural language processing, machine learning, and vertical-specific large language models (LLMs), Lily AI enhances customer shopping experiences by injecting consumer-centric language throughout the retail technology ecosystem. Interoperable with leading eCommerce platforms, Lily AI maximizes existing tech investments to deliver upwards of 9-figure revenue lift through improved product attribution, enhanced discovery, and higher customer conversion. Learn more at www.lily.ai.

We are looking for a Senior Fashion Merchandise Analyst to join our team! This is a unique opportunity for you to shape the future of personalization & contribute to products built on a shopper’s emotional context.

In this role, you will:

• Partner closely with Sales Teams, Account Executives, and Customer Success teams to execute prospective account demos and provide expert fashion knowledge and assistance during customer calls.
• Label and audit image data attributes using internal programs for automation training
• Perform quality assurance on account data pre and post project delivery. Provide internal and external teams with detailed feedback on all deliverables
• Help develop and expand our current Fashion taxonomy in multiple languages
• Interpret data and extract actionable insights for automation improvements
• Analyze and identify patterns and trends within large data sets
• Evaluate automation and provide constructive feedback to our engineers on tooling and processes for more efficient labeling and to improve data quality
• Learn and retain Lily’s dictionary of fashion merchandise attributes to quickly become a Fashion product Category Expert
• Lead projects with limited direction and quickly adapt to changing timelines and priorities. Be a comfortable point person to represent our team in larger company projects with the opportunity to R&D (research and development) fashion trends and new Lily AI product offerings
• Collaborate and problem solve in meetings and be the voice for the Fashion Domain Team
• Receive, retain, and grow from in-depth team feedback. Provide constructive feedback on a daily basis to peers and teams
• Become a future support person in scaling our Domain Experts hiring, training, and scaling efforts

What you'll have:

Expertise

• 2-5 years experience in the Fashion industry required
• Experience in image or data labeling and analysis preferred
• Ability to share your expert knowledge and research skills about specific Fashion products, current trends, brands, and retailers
• Familiar with all types of retail such as mid-market, fast fashion, department stores, luxury, specialty stores, hypermarkets, discount stores, secondhand, etc.
• Fashion & Styling terminology required (Passion for fashion!)
• Empathy for the online consumer - mission to improve the shopper experience as a guide to your decision making
• Ability to maintain sharp focus, even with repetitive tasks for long periods of time
• Tech savvy - knowledgeable and very comfortable in G Suite and MS Office
• Meticulous: Careful and attentive to detail, spots discrepancies quickly

Communication, Teamwork, & Leadership

• Excellent collaboration, interpersonal, and communication skills; comfortable addressing all levels within an organization
• Comfortable working with key stakeholders across teams and communicating requirements, deliverables, issues, and risks
• Eager, hands-on learning. Ability to absorb and deliver a lot of information.
• Thrives in team oriented Must be a team player and eager to learn
• Highly engaged during meetings, ability to problem solve, and consider all ideas
• Experience leading, facilitating, and executing projects from A-Z
• Strong organization skills or administrative functions such as managing reports and databases, implementing and improving procedures

Innovative

• Ability to take a given process and quickly streamline new approach for efficiency
• Embraces change! Adaptive to frequent personal and team reprioritization and workflows. Eager to support multi-functionally across parallel projects.
• Highly self-directed and motivated to deliver high-quality work under tight deadlines.
• Comfortable working in a fast-paced, highly collaborative, dynamic work atmosphere such as a start-up environment
• Curious, not afraid to seek help or ask questions in order to grasp the why behind processes and follow technical concepts around data maintenance
• You are a proactive problem solver across teams. You are resourceful and offer up short and long-term solutions while raising issues. Follow-through and integrity is important to you.

Nice to have:

• Previous experience in fashion retail or merchandising (a plus!)
• Willing to travel occasionally to the California Bay Area

Compensation:

Compensation is competitive and will be determined based on a combination of experience, seniority, internal, external equity and location. For some context: this position in the US would pay between $23-$29/hour USD, depending on experience and seniority. In other regions, compensation will be adjusted for local currency and local market rates. Lily AI compensation policy is calculated with a focus on equity and where employees can thrive.